For Parents and Students

If your device is physically broken or not charging, please bring it to your school for a replacement.

For assistance with other issues, please open a new ticket. Log in with your student Google ID in lowercase letters (the part of your email before @students.rockingham.k12.va.us) and password and choose the *Student Ticket* as the Help Topic.

Elementary students do not have access to email, so please include a parent or guardian email and/or phone number.

For Staff

If you cannot log in, please go to to the RCPS Login page to manage your login password.

Password Reset

• RCPS Login - Single Sign-on Self Service
• Self service directions

To request Chromebook/iPad/Website resources

• For a paid content resource (app or subscription), contact the content supervisor directly. 
• For free iOS apps, contact Stephanie Failes.
  
• For a new chrome extension or Google add-on, put in a helpdesk ticket.

• Elementary Teachers' Instructional Help Request Form
  
• Secondary Teachers' Instructional Help Request Form

Grading Help

• http://gradebook.rockingham.k12.va.us

Chrome Remote Desktop

• https://remotedesktop.google.com
• You can bookmark this site for later use.
• Windows users will need administrator to install software the first time.

For Substitutes

Smart Panel and Document Camera

• https://bit.ly/rcpspanels