For Parents and Students

If your device is physically broken or not charging, please bring it to your school for a replacement.

For assistance with other issues, please open a new ticket. Log in with your student Google ID in lowercase letters (the part of your email before and password and choose the *Student Ticket* as the Help Topic.

Elementary students do not have access to email, so please include a parent or guardian email and/or phone number.


For Staff

If you cannot log in, please go to to the RCPS Login page to manage your login password.
Password Reset
To request Chromebook or iPad apps on LearnPlatform
ITRT Instructional Support Request
Grading Help
Chrome Remote Desktop

For Substitutes

Smart Panel and Document Camera